Last Updated: June 02, 2026

1. Introduction

RCSINFORMATIC PRIVATE LIMITED ("Company", "we", "us", or "our") operates RCS Book, a cloud-based GST billing software platform available at rcsbook.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using RCS Book, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Service immediately.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: Name, email address, phone number, password when you register.
Business Information: Company name, GSTIN, PAN number, billing address, bank account details, company logo.
Invoice Data: Customer names, addresses, GSTIN, product descriptions, amounts, tax details.
Payment Information: Payment is processed by Razorpay. We do not store your card numbers or UPI IDs.

2.2 Automatically Collected Information

Usage Data: IP address, browser type, pages visited, time spent, referring URLs.
Cookies: Session cookies for authentication. We do not use tracking cookies for advertising.
Log Data: Activity logs for security and audit purposes.

3. How We Use Your Information

To provide, maintain, and improve the RCS Book Service.
To process your subscription payments via Razorpay.
To send transactional emails (invoices, payment confirmations, account notifications).
To provide customer support and respond to inquiries.
To comply with legal obligations under Indian law (GST Act, IT Act).
To prevent fraud, unauthorized access, and security incidents.
To analyze usage patterns and improve user experience (aggregated, anonymized data only).

4. Data Storage and Security

Your data is stored on secure servers hosted by Hostinger. We implement industry-standard security measures including:

256-bit SSL/TLS encryption for all data in transit.
bcrypt password hashing — we never store plain-text passwords.
SQL injection protection via PDO prepared statements.
CSRF protection on all forms.
IP-based brute force protection (5 failed attempts = 15-minute lockout).
Multi-tenant data isolation — your data is never visible to other users.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share data only in these limited circumstances:

Razorpay: Payment processing. Subject to Razorpay's privacy policy.
Hostinger: Web hosting infrastructure. Governed by Hostinger's DPA.
Legal Requirements: If required by law, court order, or government authority under Indian law.
Business Transfer: In the event of a merger or acquisition, with appropriate notice to users.

6. Your Data Rights

As a user of RCS Book, you have the following rights:

Access: Request a copy of personal data we hold about you.
Correction: Update or correct inaccurate personal information through your account settings.
Deletion: Request deletion of your account and associated data. Contact us at contact@rcsinformatic.com.
Data Portability: Export your invoice data from the system at any time.
Opt-out: Unsubscribe from marketing emails at any time (transactional emails cannot be opted out of).

7. Cookies

We use only essential session cookies required for authentication and security (CSRF tokens). We do not use advertising, tracking, or analytics cookies. You can disable cookies in your browser, but this will prevent you from logging in to RCS Book.

8. Third-Party Links

RCS Book may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Children's Privacy

RCS Book is not intended for use by anyone under the age of 18. We do not knowingly collect information from children. If you believe a child has provided us data, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the website. The "Last Updated" date at the top of this page reflects the latest revision.

11. Contact Us

For privacy-related questions or requests:

Email: contact@rcsinformatic.com
Phone: +91-6389473939
Address: RCSINFORMATIC PRIVATE LIMITED, 111-F-487, Vaishali, I.E.Sahibabad, Ghaziabad, UP – 201010